Guides, troubleshooting, and support for your PlayFULL Talk experience

PlayFULL Talk APP Support

  1. The 🔄 icon flips the current card. Every card has 2 sides–one side gives the user a question and the other side allows them to answer the question by writing a response.
  2. The 🎙️ icon records audio from the user, allowing them to answer a question attached to the current card they’re on.
  3. The dropdown menu indicated by the ‘v’ icon allows users to view previous voice recordings. Recordings will only appear on cards that have a recording attached to it.
  4. The 🔍 button allows users to search for a specific prompt on a card. 
  5. The ‘?’ icon allows the user to view a quick preview of what the game has to offer.

Game Mechanics

PlayFULL Talk is a card game designed to spark meaningful conversation and bring people closer together. The game is made of a stack of cards, each with simple but meaningful questions. PlayFULL Talk brings the around-the-table experience everywhere–letting everyone share their thoughts. PlayFULL Talk is about connection and the quality time together through open conversation.

For further support with basic game mechanics, tap the “?” in the game to view detailed information.

Learn how the game works

Gameplay

Can I play PlayFULL Talk alone?

Yes! You can use the cards for self-reflection. By answering the prompts and writing your own answers, you can enjoy some quality time with yourself.

Yes, you can revisit previous cards at any time and even update your answers. If you get to the bottom of the deck, the cards will reshuffle and some new cards will be presented. Previous cards will also be shown to give you another chance to rethink your answer.

Can I replay cards?

No, there is no need for an account to play the game. Accounts are used to track who answered a question on a card. There are no restrictions in the game for not creating an account.

Do I need an account to play?

Our app automatically saves data such as: audio recordings, accounts created, and answers left on any cards. All data saved is client sided and does go away when deleting the app.

Is my game data saved?

Frequently Asked Questions

Privacy Policy

Frequently Asked Questions

No. Audio recordings stay on your device and are never uploaded.

Is my audio uploaded anywhere?

Only you. All data is stored locally on your device and is not shared with any external servers.

Who can see my answers or recordings?

Our app doesn’t take any data from the user. Any concerns can be seen on our privacy policy:
https://jessicaperkins.com/privacy-policy-playfull-talk  

Does this game track user data?

Please contact us through Apple’s Review system to report a potential bug. You won’t get a direct response to your report, but we’ll use the information given to reproduce the issue and fix it.

Reporting a bug

As of current, our app doesn’t have a direct way to contact support through the app. Please contact us through Apple’s review system on the App Store.

How to Contact Support

Contact Us

Feel free to include multiple issues in one report, or submit separate reports for each—whichever is easier for you.

What if I find multiple issues?

If something seems broken or doesn’t work as intended, please file a report. Let us know what you were trying to do and what happened instead of the intended result. If you’re not on the latest version of our app, please update to the latest version before reporting any issues.

Should you file a bug report?

  • We review the bug report to identify the root cause of the issue.
  • Our team attempts to reproduce the bug in our testing environment.
  • If an issue is found, it’s prioritized and assigned to a developer.
  • A fix is developed, tested, and prepared for release.
  • The fix is included in an upcoming app update.

What Happens after I File a Report?

  • A Clear, concise description of the issue.
  • The steps you took before the problem occurred.
  • What you expected to happen
  • What actually occurred.
  • The device you're using, operating system, and app version.

What should be in my bug report?

Frequently Asked Questions

Game is unavailable on my device

We try our best to make our app accessible to all different devices. If there are any issues relating to being unable to use the app on your current device, please leave a review so our team knows to.

Do I need to include screenshots or recordings?

While not required, screenshots or screen recordings can be very helpful in identifying and fixing the issue.

Can I edit or follow up on a bug report?

Currently, it’s not possible to follow-up with the App Store review system; however, if you have additional details about any issues, you can write a new review!

Should I update before reporting a bug?

Many issues are fixed in newer versions of the app. Updating ensures that the problem hasn’t already been resolved.

How long does it take for a bug to be fixed?

Fix times can vary depending on the complexity of the issue. Critical bugs are prioritized and addressed as quickly as possible.

What if the app won’t open at all?

Try restarting your device or reinstalling the app. If the issue continues, please report it with your device and version details. 

Frequently Asked Questions

Updates & Features

Will there be new cards added?

Yes! We plan to expand the card library with future updates! 

Can I suggest questions for the game?

Yes! We’d love your ideas–please submit them through the App Store review or future feedback channels.

Are new features being planned?

Yes! We’re always working on improving current features of the app as well as thinking of new features to enhance the gameplay and user experience.

Will there be multiplayer or sharing features?

We’re considering ways to make the experience more interactive! If there’s demand for a multiplayer function to the game, we’ll be sure to consider it!

Will there be a way to save or export my answers?

This is something we may introduce in a future update to give users more control over their content.

How will I know when new features are added?

Updates and new features will be listed in the App Store update notes whenever a new version is released.

Additional FAQs

Is an internet connection required to use the app?

No. PlayFULL Talk can be used offline since all data is stored locally on your device.

Is my data backed up automatically?

No. Since data is stored locally, it is not backed up unless your device performs its own backup (such as iCloud or similar services).

Does the app access my microphone without permission?

No. The app will only access your microphone when you choose to record audio and have granted permission through your device settings.

Are my answers encrypted?

Your data is stored locally on your device and protected by your device’s built-in security features.